One of the things that can increase liking is similarity. (2011). Emotional appeals are effective when you are trying to influence a behavior or you want your audience to take immediate action (Stiff & Mongeau, 2003). Yes, you read that correctly: a BILLBOARD (Freedman & Fraser, 1966). Of course, people cant avoid dissonant information forever, so multiple attempts at creating cognitive dissonance can actually result in thought or behavior modification. We wont spend much time thinking or considering, but rather automatically responding using our mental shortcuts or heuristics that are triggered from the context of the information. While individual people may have a preferred style, they may still use any of the four styles, including within the same persuasive situation. Speakers can combine appeals to safety with positive motivation by presenting information that will result in increased safety and security. Educating prisoners can benefit inmates, those who work in prisons, and society at large. This technique is regularly used in car sales. Everything else we come into contact with will be responded to automatically. The women he asked were happy to help. Once you can argue and persuade, it should be easy to advise. Rhetorical questions A rhetorical question is a question that you ask for dramatic effect, instead of acquiring answers. Appeals to needs are often paired with positive or negative motivation, which can increase the persuasiveness of the message. The top-nine reasons to increase correctional education programs. When the salesperson comes back and removes this original offer (which is why you agreed in the first place), you still take the car and you are happy about it. Can you think of some examples? The first statistic noted that at least two children a week are killed when they are backed over in a driveway or parking lot. What makes someone a persuasive communicator? Context, creativity and critical reflection: Education in correctional institutions. Solid arguments vs. emotion-based appeals. They will sell you the car for the price you want. Speakers can also use literal images, displayed using visual aids, to appeal to pathos. Mettamatt Smoking ad campaign CC BY-SA 2.0. Journal of Correctional Education, 55(1), 621. (New York: Longman, 2001), 342. Another great example occurred with one of Cialdinis friends, Sarah. The terminology for this comes from the idea of door-to-door salespeople. Turn objections into opportunities- Persuader should agree with the audience's objections and then illustrate them how it can be overcome with proposed changes. The second example is Jonestown and cult leader Jim Jones. Cooper, M. D., and William L. Nothstine, Power Persuasion: Moving an Ancient Art into the Media Age (Greenwood, IN: Educational Video Group, 1996), 48. Then you knock and offer a smaller request, which is usually accepted. The threat must be credible and supported by evidence. Our motivations in persuasion will determine which path we want our audience to follow. So, I am sure you predicted at this point that when someone is following the central route, they are going to be more persuaded by solid arguments. Identifying Persuasive Strategies in Mary Fishers Whisper of AIDS Speech. The whole reason you went along with it was because of that desirable offer and now it is gone. The video and transcript of her speech can be found at the following link: http://www.americanrhetoric.com/speeches/maryfisher1992rnc.html. It would benefit them to argue against their own self-interest. When they moved to California, they lived and worked on the church property, which means they sold their houses and cut ties with family who didnt support the church. We all have a need to think well of ourselves and have others think well of us, which ties to our self-esteem needs. In short, when new information clashes with previously held information, there is an unpleasantness that results, as we have to try to reconcile the difference. Rhetoric is a combination of language, sentence structure and figures of speech that people use when writing or speaking. We often use heuristic processing while watching television. 2. Another powerful aspect of attractiveness is likeability. Since there is a stigma associated with a lack of these basic skills, early instruction should be one-one-one or in small groups. List at least one example of how the speaker uses positive motivation. There are, however, a few situations when it will not work. The fear appeals would want you to think of having your life stolen from you with unwanted pregnancies and potentially losing your life from HIV/AIDS or the discomfort of sexually transmitted diseases. Empower the audience to address the threat. This impacted our ability to predict their behavior with respect to that attitude. What was the new information and what did it clash with? When you feel trapped by your commitment to a request, you often feel a tightening and discomfort in your stomach. Give this to them first . The examples he gives are great. Prisoner education can also save cash-strapped states money. Ethos, or credibility, is composed of three dimensions: competence, trustworthiness, and dynamism. Even though everyone cant embody the charismatic aspect of dynamism, the other component of dynamism, energy, is something that everyone can tap into. Of those dimensions, which is most important for you when judging someones credibility and why? One person got up and left, disgusted by this that was it. We know that audiences who are motivated and able will follow the central route of persuasion. We see prior to the doomsday event that members made drastic decisions; they quit jobs, sold houses, and cut ties with family/friends who didnt understand. makes it easy for the audience to assume that the persuader simply does not understand the arguments for the other side. In Table 6.1b you will find the 15 different approaches. We achieve our highest potential through things that are individual to us, and these are often things that we protect from outsiders. So, in the example above, if the school board and employees pushing for the change want the students who find the issue personally relevant to get on board, they also need to give them time to process the message and they need to make sure that the message is something adolescents can understand. Persuasion. Description This work book consists of 25 pages which introduce students to the acronym "PERSUADER"- an excellent tool for both identifying and remembering persuasive techniques. Humor and fear combined have also been found to be more persuasive (Mukherjee & Dube, 2012). Classes that focus on social skills, parenting, or relational communication can also improve communication skills and relational satisfaction; for example, workshops teaching parenting skills have been piloted to give fathers the skills needed to more effectively communicate with their children, which can increase feelings of self-worth. When using positive motivation, speakers implicitly or explicitly convey to the audience that listening to their message or following their advice will lead to positive results. The next time you ask out a beautiful stranger, tell them your reason why. is an act or process of presenting arguments to move, motivate, or change your audience. Explain how speakers appeal to logos and pathos. However, sometimes during a persuasive attempt, the source isnt clear or obvious. Is the person presenting the information attractive? It is not surprising that we are pushed to think more deeply when something is related to or about us, also called personal relevance (Petty, 1995). A research study done by Rule, et al., (1985) set out to determine if we have a persuasion schema or package of behaviors (tricks) for how we persuade people and are persuaded by them. The next section will look at how we influence and are influenced by others. He will marry her if she comes back to him. It explains each persuasive technique individually and provides examples from famous speeches from history. Our days are spent navigating the enormous amounts of information that are being sent our way. What does this strategy entail? More Listening Than Talking. Do you think you are easily persuaded? 6.2.2.3. Charisma refers to a mixture of abstract and concrete qualities that make a speaker attractive to an audience. B., and Paul A. Mongeau, Persuasive Communication, 2nd ed. The goal is to get the attention of audience members and compel them to check out the information the organization provides. We are going to respond based on peripheral cues, like credibility, attractiveness, etc. Final thoughts on persuasion techniques. These same studies have been done in a variety of contexts and individuals who are highly attractive are more likely to be voted for, hired for a job and granted leniency in the judicial system. Reciprocity - people are . We have a What is beautiful-is-good heuristic this mental shortcut results in us automatically connecting the sources attractiveness with the qualities of being good, kind, smart, etc. We need the time to think about it, and the message needs to be presented in a way that we can understand and really think about what is being said. We can start by looking at foot-in-the-door phenomenon. Ethos, logos, and pathos were Aristotles three forms of rhetorical proof, meaning they were primary to his theories of persuasion. We dont spend much time thinking about the message. Practice confidence and it'll serve you well throughout life. and other persuasive techniques. When I was growing up, I often shopped at a clothing store that used this model with their salespeople. Can you think of a time foot-in-the-door was used on you? The study had confederates wear one of these types of clothing and then approach people who were wearing one of the two types of clothing and ask for a dime to make a phone call. You may have just emailed your teacher asking for an extension or tried to get your child to eat their lunch. The best persuaders are innately curious about the world around them and the people with whom they interact. Module 6: Persuasion by Washington State University is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted. He suggests that in this instance, the best way to combat that feeling is to bring this attempt to the persuaders attention. Education doesnt just improve the lives of the prisoners; it also positively affects the people who work in prisons. List at least one example of how the speaker appeals to safety needs. Persuasion is a complex topic, but hopefully you made it out with a much greater understanding of how you process information and persuasion attempts, either centrally or peripherally. If youve studied music, you probably know what dissonance is. Logos relates to the reasoning and logic of an argument. Competent speakers must know the content of their speech and be able to effectively deliver that content. A one-sided appeal can be the wrong choice if the audience processes through the central route. 3. Prisoner education is also needed to break a cycle of negativity and stigma that many prisoners have grown accustomed to. They include: ethos pathos logos kairos Ethos is the persuasive technique that appeals to the person's ethics. He provided a utopia where everyone was equal and where the elderly were given medicine and taken care of. Positive and negative motivation are common persuasive strategies used by teachers, parents, and public speakers. Much of the persuasion we experience comes from outside forces. The health and beauty industries may persuade consumers to buy their products by promising increased attractiveness. Audience involvement refers to the audience's level of interest in and concern about the specific issue being considered. Okay, how about you just clean your room? When dissonant combinations of notes are played, we react by wincing or cringing because the sound is unpleasant to our ears. The next section will focus on the factors that lead to successful persuasion and how our processing route influences their effectiveness. 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