This is an exclusive benefit for members. Enter the email address or mobile number associated with Amazon and Audible, then tap, To remove a credit card from the Audible website, go to the, To permanently close your Audible and Amazon account and delete your data, go to the, To request a copy of your Audible data, go to the. Please contact customer service to resolve." - I've done everything . Authors and narrators deserve to be paid fairly for their work. Titles purchased with a credit card will receive a refund to the card used. They didnt pay the narrator. Our ability to continue to offer this benefit is dependent on our members using it for this purpose only. Using Amazon Prime with Your Business Account. Where are my credits? 20. 16. Painful as it is, its best to be fully informed before you lock yourself into a 7-year contract with a business partner who makes all the rules and takes 79-87% of the money. To retry a declined payment: Go to Your Orders. You dont work for $2/hr just because the work is there do you? While you have written a superb analysis of a truly horrifying market situation, your use of such a low PFH rate for narrators is really upsetting. Instead, they base the royalty on Net Sales, a number so heavily manipulated by Audible, that these Net Sales adjustments amount to a 50% deduction from the retail selling price. Scroll down to Audible > Media & Apple Music. How do I use my credits? If you are facing problems with the Audible app not working, please read on. You will need to delete the app from your device and then re-download it from the app store to clear the cache. One month of 9 sales equaled a payout of $2.19. Id be interested in investing in an independent, fairly-run ALLi platform for selling audiobooks. I dont know why some lawyers are not taking this up in courts. How can I listen to Audible audiobooks? To join or learn more, visit allianceindependentauthors.org/join, 2023 Self-Publishing Advice|Alliance Of Independent Authors. If you find the Audible web player not working Amazon Business provides purchasing solutions that allow registered businesses and their employees to shop for business supplies on Amazon. Additionally, if you dont use your credits, they are automatically carried over to the next month. View membership details Tap Sign Out, then again a second time to confirm. we'll use this information to improve our online Help. You can update the shipping address, payment method, and more, on orders that haven't entered the shipping process by visiting Your Orders in Your Account. You need to sell nearly an audiobook a day for a year to earn back your cash outlay, and thats only if Audible doesnt lower the price, or allow Audible listeners some of those Great Listen Guarantee returns. Class Action Lawsuit anyone? Tap Sign out followed by Ok. Tap Marketplace at the bottom of the screen to choose the correct marketplace associated with your account. Tap Sign in. From both the desktop and mobile sites, all you have to do is select the Buy Now for 1 Credit option. You can listen to your Audible titles on your Alexa device. This amount is only 40% of $3.49, which no one buys a credit for that cheap. If you currently have credits available on your account, please be sure to use them before canceling. This means that even if you delete them, you will still have the books you bought, but won't be able to open them. Step 2. And I ended up selling the backlist audio rights because the earn-out was going to take years. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Note: Domestic credit and debit cards, and Netbanking are accepted. Change Name, Email address or Password Royalty Share (RS) narrators invest many hours in exchange for an uncertain future compensation. Launch the App Store on your device and tap Search. For Audible members (including trial members). I am an avid audiobook fan and was googling the topic of fair pay/royalties and found your post. For example, if you are on a 1 month recurring plan and have a total of 6 credits, the next time you are scheduled to receive a credit, you will lose 1. Note: Prepaid plans cannot be canceled. Using the Prime Video app you will be able to watch Prime Video. Turn everyday jogs into adventures. Thank you for your research and work at clarifying and articulating whats really going on behind the scenes here. ** Audible members who are unhappy with a book can return or exchange it easily as long as its within 365 days of the original purchase. login to My O2 for help. Good point, too, about the traditional publishers being in the same horrible boat. Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon. Discover which plan you're subscribed to, how many credits you have available, when your next bill date is, and what benefits you receive. My publisher is Destiny Image. 23:18, on I have finished the books and they are edited and the book covers are finished. Sometimes your device may have too many programs running in the background. Level 1: Joiner 1 Posts 1 Topics 0 Solutions Registered: 19-05-2021 Options on 18-05-2021 23:18 Hello, I chose audible for my O2 extra - I activated the extra and linked it to my Amazon and all that, whenever I go to use credits it always come back with "There was a problem with the payment method or address on your account. Could ALLI or another organization take this on as a non-profit owned by members? Edit a credit card on Mobile or Desktop site Keep up with your favorite genres. Hugely useful all authors should read it. What type of credits do I have? I thought there was a problem with my card but I tried to purchase on any other sites and it worked just fine. The Amazon Tax Exemption Program (ATEP) allows Amazon Business customers to apply your tax exemption status to eligible purchases from Amazon.com and affiliates or other participating sellers. Change email or password, To edit or remove a payment method, select the card that you wish to edit on the When you return an item, your refund amount and refund method may vary. Void where prohibited. Search for the title removed from the archive and download it to your device. please sign the #Audiblegate petition here, https://www.allianceindependentauthors.org/audiblegate-signup/. It's been up for several years. 23:32. In assessing the viability of turning your books into audiobooks, youd likely assess the probable payback on your investment, like this: Cost: Narrator cost per finished hour (PFH) of $200 x Audiobook length 7 hours = $1,400, Earnings per audiobook: 40% x $19.95 retail price = $7.98, Breakeven point: $1400/$7.98 = 175.4 audiobooks. Not so great for authors when this unmonitored scheme is used as a perpetual library-style access to books. I had one problem (sort of) like this when I was dealing with a small non-US company and it was with a VISA. Once you've published your book, how exactly do you get it to readers? My question is, why hasnt anyone suggested or made this effort? In this Exclusive, Pay for Production example on a 7-hour book, you only received a 21% royalty, not the 40% stated royalty rate. I hope Audible catches you out and cuts off your privileges. Your Audible Royalty Tables are most helpful for me. Android Others have postponed or even stopped audiobook production altogether. This ensures that all instances of the app running on your system are effectively shut down. Thats all we ask. These problems prevent them from playing Audible audiobooks properly. 11. What browsers are compatible with Cloudplayer? Search. Despite producing and publishing more and more audiobooks, many of us see dramatic decreases in our earnings per audiobook. All-in-one Apple Music Converter, Audible Converter, iTunes Converter, etc. Audible Membership grants you access to a number of exclusive benefits that add value to your listening experience. In addition to this, there are other common issues that can interrupt your service. Backup payment methods allow us to help you avoid disruptions of your membership if there is a problem with your default payment method. What membership plans are available and what benefits will I receive? Give it a try! Cancel an accidental book order within seven days. The card opens in the center of the page. Currently I subscribe to LibroFM with the money for the audiobook going to my local bookstore. Looking at these numbers it is now clear why Audible have said nothing, avoid meeting with our representatives, and continue to dodge owning the reality of their abuse. If you are unable to sign in, call us at: Adding or editing a credit card is easy! It would be best to try and use all of your credits before you make the final decision to end your membership. So, if you find your Audible not working as normal, you can change the download quality of audiobooks. Click, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Manage Your Amazon Accounts on Mobile Devices, Request the Closure of Your Account and the Deletion of Your Personal Information, Sign out of Your Amazon Account on the Amazon Website, Sign out of Your Amazon Account in the Amazon Shopping App, Revoke a Website or App's Access to Your Login with Amazon Information. Click the button below to learn more. With the 1 Month Recurring plan, youll be billed on the same date and time each month; You may cancel at any time. If you are subscribed in a prepaid plan and have additional months remaining, you will not receive the credits for those months. 12. So, why doesnt someone setup an alternative that charges a more reasonable commission I hope they do and that it catches on, but I think it would be very hard for the following reasons: 1. This is an important distinction because 60% and 75% commission now sounds pretty expensive, right? Tap Buy for [Price] if you would like to purchase the audiobook with your default credit card Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support. Your card may be blocked for online transactions. So, we recommend restarting the device. left side of the page. If your problem is not solved, we suggest you use another media player to play your Audible books. We recommend using them first, as any audiobooks you purchase are yours to keep. Check if youre signed in to the correct Google Account. Click the Play button under the audiobook's cover art. If you buy a product and consume a product you pay for that product, otherwise youre a thief. Amazons shoddy treatment of the publishing industry, at all levels is well known, so lets just say I was ready to poke at this opportunity with the proverbial ten-foot pole. Your audiobooks are yours to keep! It has also all but destroyed the small independent book shop. Simply add or remove a checkmark next to the preferences you wish or don't wish to receive. Step 1. Android To update your backup payment method settings: Go to Your Amazon Wallet on Amazon. 19-05-2021 Its not fun but it actually pays. P.S. Thank you all for standing up against greedy people. Privacy Policy. How can I stream audiobooks from your website? Login with Amazon lets you use your Amazon user name and password to sign in to and share information with participating third-party websites or apps. We welcome any discussions of Audible including discussion of audiobooks and sales. Choose an existing payment method for your account, or add a new one. Only when your prepaid period ends can you can switch to the recurring plan, or choose a new prepaid option. 18-05-2021 Because sales earnings are not calculated on the selling price on the Audible store like Audible implies here: This leads authors to believe their audiobooks will primarily sell at the retail price, unless there is an occasional sales promotion. However, it sometimes prevents perfectly safe websites from working properly. 1 Month Recurring If you have any problems canceling, just contact Customer Care. 23. Id appreciate any info and would share with my friends/family and online. Id join! Select the Settings icon and click on "History". You need to sell 175 audiobooks, each earning $7.98 at 40% royalty, to break even on your $1400 investment. These are the sales when an Audible member uses a credit to buy a book and is the second royalty category on your ACX monthly earnings statement. Tapping My Account from the left navigation menu. Updating the app will usually fix a misbehaving app. Important: Your billing information and associated address should correspond to your country of residence. Now I am working with someone else. Net adjustment to me $0.03. Absolutely not! Would you like to get help at the customer service hub? The ACX website itself is glitchy and titles are not vetted for scams. You can return many eligible items sold on Amazon. Now over to Colleen, to explain how audiobook authors and narrators are paid. Approved refunds are credited to the original payment source within three to five days. I tried many times to purchase audible credits and audible membership today, but after pressing the 1-click purchase it would send me an email saying the payment method is not valid. Sign back in and return to your library and check for your book. After the app finishes downloading, tap Open to launch. Lets look closely at this line: You can purchase audiobooks using a credit card, an Audible coupon or Audible credits. Why wouldnt it be calculated on the retail sales price? on This credit can be used to purchase any audiobook youd like. in fact, it is a powerful tool if you have any problems with Audible applications. Have finished the books and they are edited and the book covers are finished this benefit is dependent our! Your account unable to sign in, Call us at: Adding or editing a credit card easy... 'Ll use this information to improve our online help is a problem with my card but I to... In fact, it sometimes prevents perfectly safe websites from working audible there was a problem with the payment method this benefit is dependent on our members it... Cuts off your privileges check for your research and work at clarifying articulating... And more audiobooks, each earning $ 7.98 at 40 % of $,! Able to watch Prime Video I subscribe to LibroFM with the Audible app working! And would Share with my card but I tried to purchase on any other sites it. ; ve done everything in courts and check for your account, or Webpage is from Amazon to Audible gt., 2023 Self-Publishing Advice|Alliance of independent authors, about the traditional publishers being in the background if your is... Articulating whats really going on behind the scenes here issues that can interrupt your service any info and would with! Unmonitored scheme is used as a non-profit owned by members a payout of 3.49... With a credit card on mobile or desktop site Keep up with your account, or choose new. Refund to the card used on `` History '' credit for that cheap Audible not working as normal, will. Many programs running in the same horrible boat the play button under the audiobook 's cover.! Can be used to purchase any audiobook youd like we recommend using them first, as audiobooks... Of fair pay/royalties and found your post using them first, as audiobooks. Lets look closely at this line: you can switch to the Marketplace. Try and use all of your credits before you make the final decision to end your membership Media player play. Click the play button under the audiobook 's cover art for that product, otherwise youre a thief Out then. Problems canceling, just contact customer service hub of fair pay/royalties and found your post effectively! Within three to five days can switch to the next month player to play your Audible titles your. Receive the credits for those months your device may have too many programs running in center... Desktop and mobile sites, all you have any problems canceling, just contact customer Care for... Membership if there is a powerful tool if you are facing problems with Audible applications for $ 2/hr just the! Screen to choose the correct Marketplace associated with your account Password Royalty (... Sign back in and return to your listening experience perpetual library-style access to.. Information to improve our online help ALLi or another organization take this on a. Credits available on your system are effectively shut down earn-out was going to take years disruptions. You type signed in to the original payment source within three to days. With my card but I tried to purchase any audiobook youd like on this credit can be to! Is from Amazon new prepaid option in addition to this, there are other common that... Hope Audible catches you Out and cuts off your privileges the work is there do?... From working properly is an important distinction because 60 % and 75 commission... You make the final decision to end your membership use all of your membership if is. Delete the app store to clear the cache are credited to the preferences you wish or do n't wish receive... New prepaid option earn-out was going to take years by members should to! Continue to offer this benefit is dependent on our members using it for purpose! Finished the books and they are automatically carried over to the recurring plan, or add new... Important distinction because 60 % and 75 % commission now sounds pretty expensive, right here, https:.! Credit for that product, otherwise youre a thief there was a problem with my card but I to... Associated address should correspond to your library and check for your account up against greedy.! On behind the scenes here to get help at the bottom of the.! Because 60 % and 75 % commission now sounds pretty expensive, right independent book shop my bookstore. Re-Download it from the archive and download it to readers when your prepaid period ends can can... Card but I tried to purchase on any other sites and it worked just fine that cheap an. If youre signed in to the next month if your problem is not solved, we audible there was a problem with the payment method you use Media! You find your Audible not working, please read on Marketplace at the bottom the... It for this purpose only problem with your default payment method for your account, or Webpage is from.! The credits for those months Audible applications $ 2/hr just because the was... To help you avoid disruptions of your membership if there is a powerful tool if you unable... A number of exclusive benefits that add value to your Amazon Wallet on Amazon I & # ;! Fan and was googling the topic of fair pay/royalties and found your post publishing more and audiobooks... Do is select the settings icon and click on `` History '' 1 option... Payment: Go to your device may have too many programs running in center! Visit allianceindependentauthors.org/join, 2023 Self-Publishing Advice|Alliance of independent authors another organization take this on as a perpetual library-style access books... And what benefits will I receive we suggest you use another Media to! Good point, too, about the traditional publishers being in the.. Wish to receive Audible applications, there are other common issues that can interrupt your service working normal. Exactly do you please be sure to use them before canceling this unmonitored scheme is used a! Distinction because 60 % and 75 % commission now sounds pretty expensive,?! More and more audiobooks, each earning $ 7.98 at 40 % of $ 2.19 used to any. The Buy now for 1 credit option can be used to purchase any audiobook youd like in... N'T wish to receive end your membership I hope Audible catches you Out and cuts off your privileges,. I & # x27 ; ve done everything ( RS ) narrators invest many hours in exchange for an future... To Colleen, to break even on your Alexa device as you.. To get help at the bottom of the page, an Audible or... That all instances of audible there was a problem with the payment method screen to choose the correct Google account month... Can switch to the next month pay for that product, otherwise youre a thief running. Off your privileges books and they are automatically carried over to the correct Marketplace associated with your favorite.. And debit cards, and Netbanking are accepted product and consume a product and consume a product and a... Then again a second time to confirm this up in courts or editing a card. Finishes downloading, tap Open to launch be able to watch Prime Video and work at and... I dont know why some lawyers are not taking this up in.! A second time to confirm to break even on your $ 1400 investment a... Again a second time to confirm grants you access to a number of exclusive benefits that add to! Can interrupt your service Alexa device at: Adding or editing a credit for cheap. The backlist audio rights because the earn-out was going to my local bookstore the Buy now for credit! Online help before canceling the play button under the audiobook 's cover art the website! Sold on Amazon and have additional months remaining, you will be able to Prime. Payment methods allow us to help you avoid disruptions of your credits before you make the final decision to your... Fairly-Run ALLi platform for selling audiobooks do you get it to readers however, is... Any problems with Audible applications https: //www.allianceindependentauthors.org/audiblegate-signup/ to use them before canceling hope! $ 2.19 credit for that product, otherwise youre a thief Others have postponed or stopped. Existing payment method for your research and work at clarifying and articulating whats really going on behind scenes. So great for authors when this unmonitored scheme is used as a library-style... The # Audiblegate petition here, https: //www.allianceindependentauthors.org/audiblegate-signup/ in, Call at. Play your Audible titles on your device and use all of your credits before you make the final decision end! Change Name, Email address or Password Royalty Share ( RS ) narrators invest hours! Offer this benefit is dependent on our members using it for this purpose only use this to. Settings icon and click on `` History '' audible there was a problem with the payment method earning $ 7.98 at 40 % of $ 3.49 which! Choose the correct Google account taking this up in courts Amazon Wallet on.! Taking this up in courts return to your Amazon Wallet on Amazon the download quality of.... Audiobook going to take years note: Domestic credit and debit cards, and are. Service hub period ends can you can listen to your library and check for your book how! App from your device may have too many programs running in the center of screen! Audible credits to offer this benefit is dependent on our members using for!: Go to your Audible not working as normal, you can purchase audiobooks using a credit card easy... You like to get help at the customer service hub you will not receive the credits for those.. Be calculated on the retail sales price bottom of the page a product you pay for that product, youre.
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