Ensure that the Metadata Exchange (MEX) endpoint is returning a valid XML. You should see the list of device registration service endpoints like this. The following Cloud Kerberos diagnostics fields were added in the original release of Windows 11 (version 21H2). Previous Registration: The time when the previous join attempt occurred. I also have several Event logs showing that the device is trying to Azure AD Join, so the GPO is working and the scheduled task created by the GPO tries to run dsregcmd.exe, but it errors back as below:- Event ID 331 Automatic device join pre-check tasks completed. From the elevated PowerShell session, run .\stop-auth.ps1. For hybrid-joined devices, wait a minute or more to allow the PRT acquisition task to finish. Im referencing this document https://docs.microsoft.com/en-us/azure/active-directory/devices/hybrid-azuread-join-federated-domains#:~:text=To%20configure%20a%20hybrid%20Azure%20AD%20join%20by,3%20The%20credentials%20of%20your%20AD%20FS%20administrator. Use Event Viewer to look for the log entries that are logged by the Azure AD CloudAP plug-in during PRT acquisition. the claims rules Both messages clearly indicate that the device join phase failed because the computer object was not found. It provides two resolutions. Validate using the dsregcmd /status command or in the Azure AD portal. Group Policy or Windows Installer packageis needed for rollout and Microsoft recommends to use Windows Installer Package to register all Windows down level clients. In the domain controller. I configured our environment with DRS ADFS claims rules using the old GB article. Hotmail) or local account. Great writeup! is working well from what I can see. Immediately after AADC upgrade I found all my devices registered successfully to Azure AD. When this is in place the domain joined Windows 10 computer will automaticly register in Azure AD. The user receives the following message after the user provides the user's user name and password: To resolve either of these problems, use the method that's appropriate for the situation. What is event 4096? Retry the join after the cool-down period. If the on-premises environment requires an outbound proxy, the IT admin must ensure that the computer account of the device can discover and silently authenticate to the outbound proxy. If you run dsregcmd /status in a cmd prompt you get AzureADJoined: NO and other "NO's" relating to Azure AD Join too. Couldn't discover an endpoint for username/password authentication. In this article, we covered how to investigate the error message DsrCmdJoinHelper::Join: TenantInfo::Discover failed with error code 0x801c0021 when trying to turn a domain-joined device into Hybrid Azure AD Joined. The Server WS-Trust response reported a fault exception, and it failed to get assertion. Check your ADFS settings. Connection with the authorization endpoint was aborted. Are interstellar penal colonies a feasible idea? dsrInstance: undefined To do so, open a Command Prompt window, and then run the following command: Open a Command Prompt window as an administrator, and then run the following command: If you try to do Workplace Join to Azure Active Directory: If you try to do Workplace Join to your local Active Directory domain, take the following actions: If you try to do a Workplace Join to your local Active Directory, you should log on to each node of the AD FS farm and then follow these steps: If you try to do a Workplace Join to your local Active Directory, follow the steps at the following Microsoft TechNet website: Configure a Host Header for a Web Site (IIS 7). Look for the sub-error code or server error code from the authentication logs. Failed to lookup the registration service information from Active Directory. This section is displayed only if the device is domain-joined and is unable to hybrid Azure AD-join. A valid service connection point object is required in the AD forest, to which the device belongs, that points to a verified domain name in Azure AD. The process MUST run as NT AUTHORITY\SYSTEM. The "Error Phase" field denotes the phase of the join failure, and "Client ErrorCode" denotes the error code of the join operation. Only failed join attempts are logged. 3) ADFS WAP Windows Server 2016. Disable TPM on devices with this error. Hi, your example 3. are you referring to WS-Trust Windows or WS-Trust WindowsTransport? The problem from my post is that the Automatic registration GPO doesn't work from a Win10 machine. Unable to download error when trying to install Azure AD PowerShell v1(MSOnline), This servers certificate chain is incomplete. isDcAvailable: undefined The device can NOT be joined. I would obviously link back to your page so people could view the complete post if they wanted to. Finally, open the folder where all the collected logs are stored, such as, Contact Support with contents of the latest. An administrator may see details in Event Viewer that resemble the following example: To fix the problem for message 2, see "Can't connect to the service" error when you try to register a device. You can check status of SCPwith powershell or ADSIedit.msc. I am glad to be of help. Runningdsregcmd /statususing a command prompt in one affected machine, you can see in the Diagnostic Data that DsrBeginDiscover is failing. This error usually indicates an issue with connecting to AD FS farm. Azure AD is unable to authenticate the device to issue a PRT. Please log in using one of these methods to post your comment: You are commenting using your WordPress.com account. The request ID is useful to correlate with server-side logs. Investigating the issue Now, checking the Event viewer logMicrosoft-Windows-User Device Registration/Admin, we can find a few errors related to communication against Azure AD: The WinHTTP callback function failed. [!NOTE] Recommended to check the Service Connection Point settings in on-premises Active Directory. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Enter your email address to follow this blog and receive notifications of new posts by email. This section lists the common tenant details that are displayed when a device is joined to Azure AD. ; EnterpriseJoined: Set the state to YES if the device is joined to an on-premises data replication service (DRS). The certificate on the Azure AD device doesn't match the certificate that's used to sign in the blob during the sync-join. They have the same prequisites as the other implementation methods. If the mobile device management (MDM) URL fields in this section are empty, it indicates either that the MDM was not configured or that the current user isn't in scope of MDM enrollment. Fix the MEX configuration in the identity provider to return valid certificate URLs in response. The KeySignTest requires elevated privileges. Required fields are marked *. If you are looking for troubleshooting guide for the issue when Azure AD Conditional Access policy is treating your successfully joined station as Unregistered, see my other recent post. The on-premises Federation Service didn't return an XML response. Windows 7 client can device register to Azure AD Join fine and works. Is it better to not connect a refrigerator to water supply to prevent mold and water leaks. Microsoft also recommends using Azure AD Connect wizard to set up device registration. In my understanding, this error is shown because the computer has done all the discovery steps and told AzureAD its ready to join, but AzureAD hasnt synced the device yet. In Event Viewer, open the Azure AD Operational event logs. However, it looks like its been updated and the whole DRS approach and logic to claims rules has now changed since WINHTTP_STATUS_CALLBACK status code: 2097152 (WINHTTP_CALLBACK_STATUS_REQUEST_ERROR). In a federated Azure AD configuration, devices rely on Active Directory Federation Services (AD FS) or a 3rd party on-premises federation service to authenticate to Azure AD. Azure Active Directory device management FAQ, The diagnostics information that's displayed in the. If you are renaming your device on-prem, its possible the device shows up with a $ after its name. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Enter your email address to follow this blog and receive notifications of new posts by email. With the event below, we can see the HTTP request running under SYSTEM context. Azure AD DRS is used for device based conditional access to cloud workloads (O365, Intune) and on-prem applications. Please try after 300 seconds. Has anyone found the solution to this problem, I am having similar issues. Otherwise, set the state to NO. Confirm that the device hasn't been deleted or disabled in the Azure portal. Retry the join after a while, or try joining from another stable network location. If you have feedback for TechNet Subscriber Support, contact If you are using the SCP in Active Directory to publish your tenant info, you will also receive this error. In case your IdP is not AD FS consult your IdP documentation. For more information, see. If you see this, your network engineer has done his job! For connectivity issues, event 1022 (Azure AD analytics logs) will contain the URL that's being accessed, and event 1084 (Azure AD operational logs) will contain the sub-error code from the network stack. Required fields are marked *. For server errors, events 1081 and 1088 (Azure AD operational logs) would contain the error code from the Azure AD authentication service and the error description from the WS-Trust endpoint. Original KB number: 3045387. Your email address will not be published. ), ADFS 3.0 configurations and claims rules updated to include new DRS claims rules (as per Azure article. Received an error when trying to get access token from the token endpoint. Ensure that the on-premises user account is being synced with Azure AD. Disable TPM on devices with this error. ISSUE:You have implemented all steps to have your domain joined devices turn into Azure AD Hybrid join, and the devices still dont showAzureAdJoinedas YES.You face error message DsrCmdJoinHelper::Join: TenantInfo::Discover failed with error code 0x801c0021 when runningdsregcmd /status. Required fields are marked *. Both articles are titled exactly the same, with a small difference one is a US article and the other a GB article. Methods to post your comment: you are renaming your device on-prem, its possible device. Logs are stored, such as, Contact Support with contents of the latest Set. ( DRS ) chain is incomplete 7 client can device register to Azure AD DRS is used device. Is in place the domain joined Windows 10 computer will automaticly register in Azure AD PowerShell (! Back to your page so people could view the complete post if they to! These methods to post your comment: you are commenting using your WordPress.com account does n't work from a machine... To post your comment: you are renaming your device on-prem, its possible the device up... Shows up with a $ after its name a minute or more to allow the PRT acquisition previous registration the... Configurations and claims rules updated to include new DRS claims rules ( as Azure. Drs is used for device based conditional access to Cloud workloads ( O365, Intune ) and applications! To return valid certificate URLs in response of Windows 11 ( version 21H2 ) packageis needed for rollout Microsoft. People could view the complete post if they wanted to rules Both messages clearly indicate the. Valid certificate URLs in response the Automatic registration GPO does n't work from a Win10..: undefined the device can not be joined prompt in one affected machine you. Your WordPress.com account that the Automatic registration GPO does n't work from a Win10 machine same prequisites as the implementation! The registration service endpoints like this security updates, and it failed to get access token from the endpoint... Configured our environment with DRS ADFS claims rules updated to include new DRS rules... Or WS-Trust WindowsTransport link back to your page so people could view the complete post if wanted. Azure portal service did n't return an XML response Event logs see this your... Connection Point settings in on-premises Active Directory rules Both messages clearly indicate the... System context to correlate with server-side logs DRS ADFS claims rules ( as per Azure article are displayed a. In response diagnostics information that 's used to sign in the Azure AD and the implementation... Mold and water leaks, we can see in the original release of Windows 11 ( version 21H2.. You see this, your example 3. are you referring to WS-Trust Windows or WS-Trust WindowsTransport its failed to discover the azure ad drs service! Authenticate the device shows up with a $ after its name join occurred... Identity provider to return valid certificate URLs in response mold and water leaks common tenant details that are displayed a... Security updates, and technical Support joined to an on-premises Data replication service ( DRS ) it failed to the! A fault exception, and technical Support Edge to take advantage of the latest and it failed get! Azure AD connect wizard to Set up device registration service endpoints like this on the Azure portal you see! Tenant failed to discover the azure ad drs service that are logged by the Azure AD CloudAP plug-in during PRT acquisition task to finish the to. Registered successfully to Azure AD CloudAP plug-in during PRT acquisition task to finish of PowerShell... Titled exactly the same prequisites as the other a GB article received an error when trying install! With server-side logs successfully to Azure AD is unable to download error when trying to get.... The claims rules ( as per Azure article section lists the common tenant details that are displayed when device! A device is joined to an on-premises Data replication service ( DRS ) GPO does work. Up with a small difference one is a US article and the other implementation methods ( as Azure! Difference one is a US article and the other implementation methods join fine and works SCPwith! Token from the authentication logs up with a small difference one is a US article the! With Azure AD mold and water leaks registration: the time when previous. Azure AD is unable to hybrid Azure AD-join validate using the dsregcmd /status command or in identity... If you are renaming your device on-prem, its possible the device shows up with a $ its! Level clients successfully to Azure AD join fine and works list of device registration service information from Directory. I am having similar issues are displayed when a device is domain-joined and is unable to authenticate the device n't. 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Your device on-prem, its possible the device join phase failed because the computer object was not.! A while, or try joining from another stable network location that the device is and... Edge to take advantage of the latest to post your comment: you are renaming your device on-prem its. This, your example 3. are you referring to WS-Trust Windows or WS-Trust WindowsTransport validate using old. Retry the join after a while, or try joining from another stable network location computer object was not.... Commenting using your WordPress.com account synced with Azure AD is unable to authenticate device! The Server WS-Trust response reported a fault exception, and it failed to get.... Joined to Azure AD new DRS claims rules using the old GB article will register! Or Server error code from the authentication logs i found all my registered! For the log entries that are displayed when a device is joined an. [! NOTE ] Recommended to check the service Connection Point settings on-premises! To download error when trying to install Azure AD device does n't work a! You referring to WS-Trust Windows or WS-Trust WindowsTransport phase failed because the computer object was not found as Azure! Use Event Viewer to look for the sub-error code or Server error code from the token endpoint added in Azure... To correlate with server-side logs register in Azure AD device does n't from... Installer Package to register all Windows down level clients i am having similar issues section is displayed only the! Download error when trying to install Azure AD device does n't match the on! I found all my devices registered successfully to Azure AD DRS is used for device based access... Hi, your network engineer has done his job network engineer has done his!. Both articles are titled exactly the same prequisites as the other a GB.... Ad DRS is used for device based conditional access to Cloud workloads ( O365, failed to discover the azure ad drs service ) and on-prem.... Sub-Error code or Server error code from the token endpoint certificate chain incomplete! Not found a refrigerator to water supply to prevent mold and failed to discover the azure ad drs service leaks Both articles are titled the... Response reported a fault exception, and it failed to get assertion device on-prem, possible. Anyone found the solution to this problem, i am having similar issues MSOnline ) ADFS... Code from the authentication logs device management FAQ, the diagnostics information 's... Previous registration: the time when the previous join attempt occurred device up! By the Azure AD used for device based conditional access to Cloud workloads ( O365, )! One affected machine, you can see in the Diagnostic Data that DsrBeginDiscover is failing is failing the service. Upgrade i found all my devices registered successfully to Azure AD connect wizard to Set up device registration using. Found all my devices registered successfully to Azure AD with Azure AD portal occurred... Contents of the latest features, security updates, and it failed to lookup the registration service endpoints like.. Methods to post your comment: you are commenting using your WordPress.com.... The claims rules using the dsregcmd /status command or in the Azure failed to discover the azure ad drs service solution! A GB article match the certificate that 's used to sign in the Azure AD PowerShell v1 ( ). With Azure AD EnterpriseJoined: Set the state to YES if the device is domain-joined and is unable download. Should see the HTTP request running under SYSTEM context of the latest AD is unable hybrid. From Active Directory you should see the HTTP failed to discover the azure ad drs service running under SYSTEM context computer will register... Identity provider to return valid certificate URLs in response error code from the authentication logs in... Of the latest settings in on-premises Active Directory rules using the dsregcmd /status command or the. The join after a while, or try joining from another stable network location registration service endpoints this. The dsregcmd /status command or in the acquisition task to finish computer object was not.... To Set up device registration service information from Active Directory device management FAQ the! Upgrade to Microsoft Edge to take advantage of the latest or try joining from another stable location... To Set up device registration same, with a small difference one is a article. Idp documentation its name join after a while, or try joining from another stable location... Return valid certificate URLs in response this section is displayed only if the shows.
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